Complaints are gifts. I was introduced to this saying by my good friend and mentor, customer value guru Dr Ian Brooks many years ago. It became part of...
Time Rich Practice
Your needs, wants and desires determine how much you need to earn to live the life you’ve always dreamed of. This in turn determines the amount of...
For your business to have direction you need to create goals that give you focus and direction, and for those goals to be effective and sustainable, they...
Why do you want to be in practice? While the answer may seem obvious, it is not until we ask ourselves this important question that we really...